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blowin · Posted: Mon Jan 21, 2008 12:34 am Post subject:

Thankyou for that insight . So there really is no hope then !

Wow -- serendipity again --- I have just seen a bar graph with 58.6kbs march across my monitor for maybe 20 secs . It has now dropped back to 28ish but does that mean they can do it all the time if they really want to ? Or has everyone else just switched off in frustration ?

quarryman · Joined: 14 Dec 2006 Posts: 417 Location: Sligo

I'd say they are just teasing you, they are in the exchange turning the power up and down Twisted Evil

blowin · Posted: Wed Jan 23, 2008 2:20 am Post subject:

squirrel01 · Joined: 14 Dec 2006 Posts: 90 Location: co. roscommon

i got o2 BB the other day, its a bit up and down but does seem ok, most i ever got on eircom was 44kps getting 3.6 mbps with this, only changed over when the lightning blew the phone box and also buggered my modem.....

quarryman · Joined: 14 Dec 2006 Posts: 417 Location: Sligo

Do you need to be in a 3G area to get O2 BB?

blowin · Posted: Fri Jan 25, 2008 3:04 pm Post subject:

I have just tried to get into that link to the support desk . The main page is quite pretty , with graphics and links and stuff Very Happy

. . As a consequence it took feckin ages to get in Evil or Very Mad

. More time and money wasted but never mind , I can now click on the link to the place I have to go to find out about " dial-up" Very Happy

.
And after a few minutes ................. Rolling Eyes

I get this : " Knowledge server is not responding. Please try later. "

squirrel01 · Joined: 14 Dec 2006 Posts: 90 Location: co. roscommon

the network changes as it searches, got it on a 2 week trial so will see how it goes, so far so good....

roiphil · Joined: 24 Feb 2007 Posts: 118 Location: Co. Limerick

we recently moved house, as i was not advised that i would have to tell the internet dept of eircom of the move, i was advised that the internet would just stay the same 150 hours anytime because we kept our phone number, i month later phone bill for 169 euro Shocked

dialed 1901 billing enquiry then was told i should have infromed internet dept i was being charged everytime i connected etc, also my weekend talktime package had gone, told to dial 1530 277 100 and just give them my new eircom account number and it would all be sorted simple change of account number one would think, Confused

i reckon this number took me to india as the bloke on the other end of the phone had no idea how to change my account number plus he sounded foreign, and it appeared to me he had no idea what he was doing he asked me if i had a dial up internet fault, I SHOULD SAY SO any how he passed me onto another indian who was able to cancel original internet account and start a new one finally some one who understood and knew what to do at last

If this problem is not sorted in my next phone bill eircom will be getting a bill from me for phoning that 1530 number at 33 cents a minute plus cost of writing the letter and the inconvenience

have eircom internet dept emigrated to india or was i just unlucky and got a trainee Rolling Eyes

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blowin · Posted: Sun Jan 27, 2008 4:57 am Post subject:

quarryman · Joined: 14 Dec 2006 Posts: 417 Location: Sligo

This will give you a link to the complaints process etc.

http://www.askcomreg.ie/tell_us/complaints_and_queries.51.LE.asp

This is the regulatory body

www.comreg.ie